Working Mom Tips: Solving Problems Faster with the 1:3:1 Formula

Hello friends,

After working as a professional for over a decade, I can say that there are new challenges at the workplace every day. This variety keeps things interesting, so work rarely feels boring. However, it can sometimes be overwhelming and stressful.

I first heard about an effective problem-solving approach, the 1:3:1 method, from my former boss at TNB, Pn. Teena. She often held quick gatherings in the early mornings whenever we worked in the office, and during one of these sessions, she introduced this method. I am so grateful she shared it; it opened my mind and has proven incredibly useful. Thank you, Pn. Teena!

The 1:3:1 method is a three-part formula that promotes efficient problem-solving and greater autonomy. This tool not only streamlines the problem-solving process but also boosts confidence and fosters a sense of ownership within the team.

Here’s how it works:

Step 1: Identify the One Problem

The first step is to identify a single, specific problem—precisely, a narrowed-down issue.

Defining the problem isn’t always as simple as it sounds. You need to consider: 

“What is the problem from my perspective?” and also, “

What is the problem from the other person’s perspective?”

Sometimes, the answers don’t match. Problems can appear different to various stakeholders, especially if there’s disagreement on the cause. 

One way to resolve this is by asking, “What interests will be satisfied once we find a solution?” This leads us to Step 2.

Step 2: Find Three Possible Solutions for the One Problem

This step involves most of the work. It’s about shifting the team’s mindset from bringing problems to providing solutions.

Here, the team identifies three different ways to solve the problem, then researches and considers each solution thoroughly. By doing the necessary groundwork, leaders empower their teams to approach challenges with a solution-first mindset, which improves outcomes and shifts the focus from the problem to actionable solutions.

Step 3: Recommend the Most Effective Solution and Explain Why

The final step is for the team member to propose a preferred solution along with the reasoning behind it. As a leader or manager, your time is valuable. Having team members bring a well-thought-out solution to the table allows for more efficient decision-making. The groundwork is already in place, with alternatives considered, which makes problem-solving quicker and more effective.

I’m curious—what do you think of the 1:3:1 Rule? Is it something you might try in your workplace?

Let me know, and feel free to share any other methods you use to promote team or career growth!